Text message terms
What the program is
Emma's Hair Salon & Makeup sends appointment text messages to clients who give us their mobile number when they book: reminders before your appointments, and one text if we change or cancel your appointment. If you requested your appointment on this website, you also get one text when we confirm it. If you reserve products on this website and tick the box on that form, we also text you once when your order is ready for pickup. That is the whole program. We never send marketing texts. Our texts name us “Emmas Hair Salon”, without the apostrophe.
How you sign up
When you book by phone at (516) 333-5495, by text at (718) 406-3568 or at the front desk, the mobile number you give us for your appointment is the number we send your appointment reminders and notices to - giving it to us when you book is how you agree to these texts. We keep it with your appointment in our booking system, together with the date you booked. If you would rather not get texts, just tell us when you book or at any time - we mark your number Do not text, and you can still book.
When you book through the booking form on this website, you opt in by ticking the box “Text me my appointment confirmation and reminders”. The box is empty until you tick it, and under it the form says: “By checking this box, you agree to receive appointment confirmation and reminder texts from Emma's Hair Salon & Makeup at this number. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of booking.” The same kind of box (“Text me when my order is ready”) appears when you reserve products for pickup. If you leave the box empty we do not text you about that request - we call instead. We do not add anyone who has not booked or reserved with us, and we never buy phone numbers from anyone.
How often we text
Message frequency varies with your appointments. In practice that is up to two reminders per appointment - one about three days before and one the day before - and never more than one reminder a day. If we change or cancel your appointment, you get one text about it. If you requested your appointment on this website, you also get one text when we confirm it. If you reserved products on this website, you get one text when the order is ready for pickup.
How to stop
Reply STOP to any message and we will stop texting that number. You will get one final message confirming it, and then nothing further. You can also just tell us at the salon or call (516) 333-5495 and we will take you off. Stopping texts does not cancel your appointment - we will simply reach you another way.
If you change your mind later, reply START to the same number or ask us in the salon.
How to get help
Reply HELP to any message, or contact us directly at (516) 333-5495 or by visiting 804 Carman Ave, Westbury, NY 11590.
What a message looks like
You have an appointment with Emmas Hair Salon on Jul 31 at 12:00 PM. Call 516-333-5495 if this is incorrect. Reply C to confirm. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.
That is the first reminder we send to a new number; later reminders end with “Reply C to confirm. Reply STOP to opt out.” Replying C confirms your appointment. Apart from the standard replies to STOP, START and HELP, we do not send automatic replies.
Cost
We do not charge you anything for these messages. Message and data rates may apply depending on your own mobile plan and carrier.
Carriers
Mobile carriers are not liable for delayed or undelivered messages.
Your information
We do not sell or share your mobile number or your consent to receive texts. The details are on our text message privacy policy.
Changes
If we change how this program works, we will update this page. Continuing to receive texts after a change means the updated terms apply.
Emma's Hair Salon & Makeup · 804 Carman Ave, Westbury, NY 11590 · (516) 333-5495
Emma's Hair Salon & Makeup is operated by Emma Hair Salon Corp.